Last Updated: August 4, 2025
At Royaltrix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, communicate with us, or use our services.
Royaltrix is a software development and IT solutions company based in New Delhi, serving businesses across Delhi NCR and other locations.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you interact with our website and services.
Personal Information
When you contact us, request a quotation, submit an enquiry, or communicate with our team, we may collect information such as:
- Full name
- Company or organization name
- Email address
- Phone number
- Business address
- Job title or designation
- Project or service requirements
- Any other information you voluntarily provide
Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of website access
- Referring website or source
- General website usage information
- Other technical information collected through cookies or similar technologies
We use this information primarily to maintain, secure, analyze, and improve our website and services.
2. How We Use Your Information
We may use the information collected for legitimate business purposes, including:
- Responding to enquiries and requests
- Providing information about our services
- Preparing quotations and proposals
- Understanding your project requirements
- Delivering and managing our services
- Communicating with customers and prospective customers
- Providing technical or customer support
- Improving our website, products, and services
- Understanding website usage and visitor behavior
- Managing business relationships
- Sending relevant service-related communications
- Sending marketing communications where permitted
- Preventing fraud, misuse, and unauthorized activity
- Complying with applicable laws and legal obligations
3. Information Submitted Through Contact Forms
If you submit information through a contact form, enquiry form, quotation form, career form, or similar form on our website, we may use the information you provide to respond to your request.
We do not use information submitted through these forms for unrelated purposes without an appropriate legal basis or your consent where required.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, remember preferences, and analyze website traffic.
Cookies may help us:
- Improve website performance
- Understand how visitors use our website
- Remember preferences
- Measure marketing and advertising performance
- Improve user experience
- Maintain website security
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.
5. Analytics and Third-Party Services
We may use third-party tools and services to understand website traffic, improve our services, measure marketing performance, or provide specific website functionality.
These services may collect information such as IP address, device information, browser information, pages visited, and interaction data according to their own privacy policies.
Third-party services may include analytics, advertising, communication, hosting, payment, security, CRM, or other technology providers.
We encourage users to review the privacy policies of third-party services that may process their information.
6. How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or comply with legal obligations.
These parties may include:
- Technology and hosting providers
- Website and software service providers
- Analytics providers
- Communication and email service providers
- CRM and business management platforms
- Professional advisors
- Legal or regulatory authorities where required by law
- Service providers working on our behalf
Third parties are expected to process information only for legitimate purposes and in accordance with applicable requirements.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on applicable law, you may have certain rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Request information about how your personal data is handled
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website and services are primarily intended for businesses, professionals, organizations, and general users.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
11. Third-Party Websites
Our website may contain links to third-party websites, applications, social media platforms, or other external services.
Royaltrix is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before submitting personal information.
12. International Data Processing
Depending on the technology providers and services we use, your information may be processed or stored on systems located outside your state or country.
Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable data protection requirements.
13. Marketing Communications
If you provide your contact information, we may contact you regarding our services, products, solutions, offers, updates, or other business-related information where permitted by applicable law.
You may request to stop receiving promotional communications at any time by contacting us or using an unsubscribe option where provided.
Service-related communications may continue where necessary to provide requested services or respond to an enquiry.
14. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we handle personal information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Royaltrix
Delhi NCR Office:
309 Asia House, K.G. Marg
New Delhi, Delhi – 110001
India
For privacy-related enquiries, please mention “Privacy Policy” in the subject line of your communication.
16. Consent
By using our website, submitting information through our forms, or voluntarily providing personal information to Royaltrix, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described herein, subject to applicable law.